Residential Shift Supervisor







Brandon School and Residential Treatment Center, located in Natick, MA, is an 80+ bed treatment program serving boys 7 to 18 years old with complex social, emotional, and behavioral challenges. If you enjoy a high energy environment surrounded by dedicated professionals and amazing kids then come join our community! Brandon is a strong and successful organization due in large part to the dedication, diversity, experience, and expertise of our staff.

 We are seeking experienced Residential Shift Supervisors and Assistant Residential Shift Supervisors to join our team. Shift Supervisors are responsible for oversight of one of our 7 Residential Programs as well as providing quality direct care to the youth and families we serve. This position provides the opportunity to not only strengthen your direct care skills, but your leadership and management skills as you provide oversight, coaching, and guidance to a team of professionals.




  • Bachelor’s degree preferred
  • Minimum five-years-experience working in human services/mental health field with supervisory experience
  • Must have a valid MA driver’s license and DEEC CORI/DCF background check
  • Able to participate in physical interventions
  • MAP certified a plus
  • Persons with lived personal or family experience encouraged to apply

Qualified candidates will have a passion for helping youth who have experienced traumatic life events and the ability to develop therapeutic relationships with kids and families.  Candidates will also bring positive energy to work every day, a sense of humor, serve as a role model for staff and kids, and leadership skills that support and guide their team to always a ensure a safe and nurturing environment at Brandon.


Essential Responsibilities

  • Work as part of an interdisciplinary treatment team to ensure a therapeutic milieu that meets Brandon’s standards of CARE.
  • Think creatively as you implement ideas to engage youth and families in treatment (traditions, activities, etc.)
  • Provide leadership, support, professional development, and regular supervision to Residential Counselors
  • Oversee the program’s physical environment and ensure it meets quality standards and licensing requirements at all times (clean, organized, home-like living environment).
  • Maintain an inviting space for all Brandon community members and external parties visiting, especially family members so they feel like a part of their child’s life despite out of home placement.
  • Ensure constant communication with Treatment Team members, Department Heads, family members, and collaterals.
  • Maintain documentation systems in the program ensuring they are timely, clear, and concise.
  • Ensure appropriate implementation of the Brandon Behavior Support Policy and TCI techniques.